MacHelp Associates can provide the following services.
Development: Plan, Implement, Train
Graphic Design: Print and Web
Technical Support: Troubleshoot, diagnose, and provide corrective measures.
 
A recent email
A Complete Macintosh™ Office System
 
Why MacHelp Associates.
Purchasing a computer and software takes a great deal of thought and study. If you are going to use the computer to produce output (work), then you should be able to define the types of output you want before you even start looking for the hardware (computer system). The second thing to consider is the availability of the software (programs) to produce the desired output. Unless you are a programmer, you must rely on programs that others have developed that will produce the desired output. The third thing to consider is how long will it take to learn to use the hardware and software effectively and efficiently in order to produce the desired results.
 
MacHelp Associates recognizes that many businesses may not have the time or possess the knowledge and skill essential to select the appropriate hardware and software and then provide the necessary training. We also know that many hardware and software sales representatives are in the business to sell their product and that many are unfamiliar with those products as a day to day user.
 
1. Define output desired
2. Availability of software
3. Time to learn
 
 
MacHelp Associates can provide the following:
• TRAINING
• OPTICAL SCAN AND DIGITIZE TO DISK (OCR Capabilities)
• PRESS-READY COPY
• CUSTOM DESIGNED FORMS
• GRAPHIC & WEB DESIGNS
• WORD PROCESSING
• DATABASE DESIGN
 
Contact MacHelp Associates
Upon request and without cost MacHelp Associates, Inc. will review our services with prospective clients. This review will be used to determine our fee which will be stated in our contract.
 
The Contract
The contract will include all inclusions and exclusions. Also included is the fee for our services. Any additions or deletions during the period of the contract will be negotiated in writing agreeable to the parties involved.
 
Cost of Services
There are two major factors that determine the fee for MacHelp Associates, Inc. services.
1. The size, the type of service and the degree of difficulty are used to determine the fee that will be charged. While some services are provided at a flat rate, others will be charged on an hourly fee basis.
 
2. The time needed to provide the desired services is greatly influenced by the various aspects of those services.

08/17/04
Subject: Thank You
From: perfectpoint@sbcglobal.net
To: info@machelp.biz
 
Dear MacHelp,
 
I work with my husband and am responsible for
coordinating travel, research, accounting, invoicing,
etc. for his business.
 
On two separate occasions, operations came to a
complete halt when my imac froze. Needless to say, I
was in a panic.
 
I cannot tell you how grateful I am that you were
able, on both occasions, to immediately diagnose the
problem over the phone and get me up and running.
 
I want to thank you for your time, expertise and
advise! No doubt, I will be calling you for for help
in the future.
 
Sincerely,
Mary Watters
Perfect Point Design and Productions
Oxnard, CA

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